Last updated: August 17, 2026
Shipping Policy
Thank you for shopping at Pigskin Studio. This policy explains how and when your order is dispatched and delivered.
1. Production time
Every item is printed to order. Please allow 3–5 business days for production before your parcel is dispatched. Production time is separate from delivery time and does not include weekends or public holidays.
2. Delivery times and rates
| Destination | Carrier | Estimated delivery | Cost |
|---|---|---|---|
| United States | USPS / UPS | 7–15 business days | $7.99 — free over $99 |
| Canada | USPS / Canada Post | 10–20 business days | $9.99 |
| United Kingdom & Europe | Royal Mail / local post | 10–20 business days | $9.99 |
| Australia & New Zealand | Australia Post | 12–25 business days | $11.99 |
| Rest of world | Standard international | 12–30 business days | $12.99 |
Delivery estimates are given in good faith but are not guaranteed. Carrier delays, severe weather, customs inspections and peak periods can extend them.
3. Free shipping
Orders shipping to a United States address qualify for free standard shipping when the cart subtotal reaches $99 before tax.
4. Tracking
You will receive a tracking number by email as soon as your parcel is collected. Follow it on our Order Tracking page. International parcels frequently show no scan events for several days while they transfer between carriers; this is normal.
5. Address accuracy
Please check your delivery address carefully at checkout. We cannot reroute a parcel once it has shipped. Orders returned to us because of an incorrect or incomplete address can be reshipped at the customer’s expense, or refunded less the original shipping cost.
6. Customs, duties and import taxes
International orders may attract import duties, taxes or handling fees levied by the destination country. These charges are not included in the price you pay us and are the responsibility of the recipient. We cannot mark parcels as gifts or declare a lower value.
7. Split shipments
Orders containing several items may arrive in more than one parcel at no extra cost to you, since items are sometimes produced on different machines.
8. Lost or undelivered parcels
If tracking shows no movement for 10 consecutive business days, or the parcel is marked delivered but has not arrived, contact us within 7 days at pigskinstudio.com@gmail.com. We will open an investigation with the carrier and, where a parcel is confirmed lost, send a free replacement or issue a full refund.
9. Questions
Pigskin Studio
Operated by: pigskinstudio
Email: pigskinstudio.com@gmail.com
Phone: +84 903 210 528
Support hours: Monday to Friday, 9:00 AM – 5:00 PM